Get Help

Hey there! Use this page to get started with "How To" and "Support" documentation for www.volunteer.legal.

If you want to ask a question / get help from a person (or GIVING help to a person!), you can try heading on over to the Questions & Answers section. Unfortunately, I'm not going to spend much time there (though I will browse through occasionally), so I REALLY hope that each of you are super considerate of each other and take some time to help one another out.

Also, see the News & Announcement's page for important updates.

General discussions can happen in the General Discussion section. (see the Forum page for all of these options)

''And please, volunteer.legal is completely volunteer made and run. If you see a way to improve this documentation or encounter an error that you eventually solve, please PLEASE take the time to update or create the relevant support documentation here. I chose to make this Get Help document a Wiki for a reason!''

Getting Started Guide

 * Getting Started Guide
 * Getting Started as an Administrator Guide
 * How to give volunteer.legal permission to send your organization's emails (REQUIRED)
 * Advanced Users Guide

How to create

 * How to create an event
 * How to create an orientation
 * How to create a volunteer role
 * How to create a volunteer role description
 * How to create a volunteer list
 * How to create a collaborative
 * How to add a new organization to volunteer.legal
 * How to add staff member accounts to your organization
 * How to add staff members to a collaborative

How to edit

 * How to edit an event
 * How to edit the volunteer confirmation email for an event
 * How to edit an orientation
 * How to edit a volunteer role
 * How to edit a volunteer role description
 * How to edit a volunteer list
 * How to edit your staff account
 * How to edit your organization's account
 * How to edit a collaborative

How to delete

 * How to delete an event
 * How to delete an orientation
 * How to delete a volunteer role
 * How to remove a description from a volunteer role
 * How to delete a volunteer role description
 * How to delete a volunteer
 * How to delete a volunteer list
 * How to remove a staff member from an organization
 * How to delete your organization
 * How to remove a staff member from a collaborative
 * How to remove your organization from a collaborative
 * How to delete a collaborative

How to email

 * How to email volunteers on volunteer lists
 * How to email volunteers signed up for an event
 * How to invite volunteers to sign up for an event
 * How to invite volunteers to sign up for a volunteer list

Event

 * How to temporarily stop sign ups for an event
 * How to cancel an event
 * How to administratively add volunteers to an event
 * How to administratively remove volunteers from an event
 * How to export / download a spreadsheet file of the volunteers signed up for an event
 * How to limit the number of volunteers that can sign up for an event
 * How to add volunteer capacity exceptions to an event
 * How to sign volunteers in & out using laptops on the day of an event
 * Volunteer Roles
 * How to assign volunteers to volunteer roles
 * How to re-arrange volunteer roles
 * How to assign descriptions to volunteer roles
 * What is a volunteer role description and how is it used in volunteer.legal?
 * Orientations
 * How to temporarily stop sign ups for an orientation
 * How to cancel an orientation
 * How to administratively add volunteers to an orientation
 * How to administratively remove volunteers from an orientation
 * How to change the date volunteers must have been oriented after for an event
 * How to coordinate volunteers for an orientation

Volunteer List

 * How to access the public sign up page for a volunteer list
 * How to administratively add volunteers to a volunteer list
 * How to administratively remove volunteers from a volunteer list
 * How to export / download a volunteer list as a spreadsheet file

Organization

 * How to add staff member accounts to your organization
 * How to change the date volunteers must have been oriented after for your organization
 * How to activate a deactivated staff user account associated with your organization
 * Image Library
 * How to add images to an organization that can be used in emails
 * How to remove images from an organization's image library
 * How to edit images in an organization's image library

Collaborative

 * How to add organizations to a collaborative
 * How to add staff members to a collaborative
 * How to change the date volunteers must have been oriented after for your collaborative
 * Image Library
 * How to add images to a collaborative that can be used in emails
 * How to remove images from a collaborative's image library
 * How to edit images in a collaborative's image library

Volunteer

 * How to edit a specific volunteers profile
 * How to mark a volunteer as a staff member
 * How to update a volunteer record with feedback that is only visible to Volunteer.Legal staff users
 * How to bulk update volunteers from a spreadsheet file

Misc.

 * How to filter a volunteer list on text within the "admin comments" section of volunteer profiles